|We, the Linen Ladies think we have a valuable service to offer. We think we have
covered all the necessary steps to insure that you have the linens you need at the
appropriate dates and locations you have specified. We will package your linens with
your name tag that will specify your inventory, realtor, address of the rental unit you are
renting and your dates. Keep all your bags for your linen return (either to your realtor or
pickup at the unit at check-out). Initial the RETURN Receipt that the inventory in the
return bag is correct and matches our item count (see example below).
PLEASE check your inventory and initial the return receipt for missing pieces as
we reserve the right to charge your credit card appropriately to replace the missing or
damaged pieces. The fee is equal to the rental price for each piece or the set that is not
RETRIEVAL FEE of $15 will be charged if we cannot pickup your linens because they
are locked inside the unit or not returned to the realtor or left in such disarray that we
have to collect and bag them ourselves because you did not. It is your responsibility to
read the literature we provide and have your return order outside by the front door at
10 am, back to your realtor or inside the front door of your condo unit at Sea Pointe
Village on your scheduled check-out day.
We ask that each sheet set be returned inside one of its pillowcases. Your confirmation
email before your visit gives you all this information and it is also on your Return
Receipt inside your bag. There is a $5/set handling fee if you disregard our instructions.
|Should you have to cancel your order for any reason,
our refund policy is:
--Full Refund minus $15 credit card service fee
if cancelled fully two weeks before check-in.
--Cancellations within two weeks of check-in will receive
a 75% refund minus the $15 credit card service fee.
Please use our CONTACT US page here on the website
if you have to cancel your order.
|Please note, LINEN LADIES of Cape May assumes no
responsibility and/or liability for any injury and/or
accidents due to the use or mis-use of any rental item.